OPS (Order Processing System) Specialist

Goal of the position:
Increase of the first level support capabilities for OPS products, in order reduce developers' engagement for minor issues. The resource should be able to understand problems and to address them in the correct way when there's no immediate solution available.

Responsibilities:
The resource will represent the reference specialist for standard Ops topics, supporting colleagues and external customers when issues arise.

Requirements:
- Computer science
- Basic networking
- Software architecture
- Software configuration
- Good knowledge of English B1
- Responsibility
- Aptitude to teamwork
- Flexibility
- Listening skills
- Problem solving
- Spirit of initiative
- Willingness to travel when necessary

Cooperation with other Departments:
- Customer training (as a member of it)
- OPS Team
- Service (Italy and subsidiaries when needed)
- Testing

Business Trip:
Frequent - up to 60% of working time, with notice and time limit.

We guarantee training and support on the job.